Senior design leader

Strategy and craft, not one or the other.

I help organizations see what their products could be — and build the systems to get there. Currently at Capital One, leading design in the Commercial Bank.

Recent writing

The Case for Whimsy in Enterprise Design

What a four-year-old subway operator taught me about delight in internal tools.

March 24, 2026
Consumer Design Skills Will Only Get You So Far

Enterprise and internal tool design requires a different set of instincts, and a different kind of leadership. Here are five principles I've uncovered the hard way.

March 17, 2026
Why Internal Tools Are the Most Underrated Design Challenge

There's an unspoken hierarchy in product design. Consumer-facing products sit at the top. I'd like to make the case that this hierarchy is wrong.

March 10, 2026